It’s been some time since we’ve spoken about AIA. Honestly, there hasn’t been any need to since the agency doesn’t really have any bad blood with clients at all. They post tours regularly, add models almost monthly, and above all, I haven’t heard of anyone complaining about their customer service. That last one is a giant plus. Although, some recent news came in late that has me wondering what’s going on behind the curtain.
Late last night, PS provider
Santana Ayo (Alluring Intros) had some words for AIA. In her social media post on X, she stated that although the company promotes her tours, they never inform her of anyone contacting her. She feels like she may be getting scammed and says the only and best way to get in contact with her is directly.
In just a few words, Santana speaks volumes. A lot of us will zero in on the word “scammed”—and as clients, that word is basically burned into our brains. Saying something like this gives the impression that AIA might be using her likeness in certain areas, possibly collecting deposits and not informing Santana. That’s a major reach, but as people who get scammed regularly, you start looking at every angle.
Personally, I’ve never had a problem with AIA. As I said, one of the best things they do as an agency is offer clear communication. They tell you who’s available, when they’re available, and if they’re available—all through direct email. That might seem small, but in reality, it’s exactly what most of us want.
Now, just because they’re great in some ways doesn’t mean they are in others. It doesn’t take a genius to notice that while AIA’s roster gets updated monthly with new providers, it isn’t updated to remove the ones no longer active. Mellanie Monroe
(Alluring Intros) literally came into the community trying to figure out where people were getting information about her tours—unbeknownst to her, it was from AIA, and she had no idea. So this has happened before.
There’s a strong possibility that Santana may be reacting to nothing. Maybe, with all the places AIA has been posting her tours, she just hasn’t received any inquiries. But I highly doubt she’d make a public post without having the full picture. I can only assume that clients have been reaching out to AIA, not getting responses, and eventually contacting Santana directly. Who knows how many times that happened before she decided to go public. We don’t know if that’s the case—but it’s looking more likely.
The best outcome from all of this is that we now know Santana is booked directly. To be honest, I think most of us already knew that—she promotes herself way more than other PS providers. At least now it’s clear that if you’re emailing to book, you’ll be talking to her directly, which is always a major plus.
Believe it or not, this doesn’t necessarily change my view of AIA. I’d like to believe the few problems they do have stem from the agency putting more time into customer service than updating the site itself. I’m not going to fault them for that—every agency has its shortcomings, and you just have to roll with them sometimes.
